Where we shipWe ship anywhere in India. We don't ship outside India yet.PaymentOrders are prepaid only. We don't offer cash on delivery.Shipping chargesShipping is a flat charge per order, shown at checkout before you pay.During early access: ₹19 on the pack of 2At launch: ₹19 on the single folio and free on the pack of 2DispatchWe dispatch within 3–5 working days of your order.DeliveryDelivery usually takes 2–7 days after dispatch, depending on your location. Delivery timelines are estimates and may vary because of things outside our control, such as courier delays.TrackingWhen your order leaves us, we email you the courier's tracking number. You can also see your order and its tracking at Track your order by signing in with the email you ordered with.Undelivered parcelsIf a parcel comes back to us undelivered, we will email you to arrange delivery.Damaged on arrivalIf your folio arrives damaged or with its seal broken, write to hello@getbutn.com within 48 hours of delivery and we will replace it. See our cancellation and refund policy.QuestionsWrite to hello@getbutn.com with your order number, or see all the ways to reach us.
